Privacy Policy for Cairngorm Gas

1. Introduction Cairngorm Gas (“we”, “us”) is committed to protecting the privacy of our customers in Aberdeen and the surrounding areas. This policy explains how we collect and use your personal data.

2. Data We Collect

We collect information that you provide directly to us when booking a service or survey, including:

Name and contact details (email, phone number).

Property address (for servicing and inspections).

Boiler/appliance details.

3. How We Use Your Data

We use your information only to:

Provide the requested gas safety services or boiler maintenance.

Issue digital Gas Safety Records (CP12).

Send service reminders (if requested).

Process invoices and payments.

4. Data Sharing

We do not sell your data. We only share information with third parties when necessary to run our business, such as:

Gas Safe Register: To notify them of completed safety work (legal requirement).

Software Providers: Such as Squarespace (website hosting) or digital invoicing tools.

5. Data Retention

We keep your records for as long as required by law (usually 6 years for tax and safety record purposes).

6. Your Rights

You have the right to request a copy of the data we hold about you or ask us to delete your information (where legal requirements allow).

To do so, please contact us via the details on our website.

By submitting this form, you agree to our Privacy Policy.